Privacy Policy

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Effective Date: May 2024

This Privacy Policy describes how GOLDEN GATE SMP ("we," "us," or "our") collects, uses, and discloses personal information when you visit our website and use our services. We are committed to protecting your privacy and ensuring compliance with the California Consumer Privacy Act (CCPA) and other applicable privacy laws.

1. Information We Collect

1.1 Personal Information: We may collect personal information such as your name, contact details (email address, phone number), and any other information you voluntarily provide to us when you interact with our website or book an appointment.

1.2 Usage Information: We may collect non-personal information about your interactions with our website, such as your IP address, browser type, device information, and usage patterns. This information is collected using cookies and similar technologies.

2. Use of Personal Information

2.1 Providing Services: We may use your personal information to provide you with our scalp micro pigmentation services, including scheduling appointments, sending appointment reminders, and communicating with you about your SMP treatment.

2.2 Marketing and Promotions: With your consent, we may use your personal information to send you promotional materials, updates, and offers about our services.

2.3 Legal Compliance: We may use and disclose your personal information as required by law, regulation, or legal process.

3. Sharing of Personal Information

3.1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as appointment scheduling software providers and marketing agencies. These service providers are contractually obligated to protect your personal information and only use it for the specified purposes.

3.2 Legal Requirements: We may disclose your personal information if required to do so by law or in response to a valid legal request, such as a court order or subpoena.

4. Your Rights and Choices

4.1 Access and Correction: You have the right to access and correct your personal information held by us. You may update your information by contacting us using the provided contact details.

4.2 Opt-Out: You have the right to opt-out of receiving marketing communications from us. You can do so by following the instructions provided in our marketing emails or contacting us directly.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will promptly deactivate the account and delete their data from our records. 

7. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website, and the effective date will be indicated. We encourage you to review this Privacy Policy periodically.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at ramyshatara@goldengatesmp.com.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.